Privacy Policy
This Privacy Policy governs the processing of your personal data by Taxi Brussels Airport.
Please read this Privacy Policy carefully, as it contains essential information about how your personal data is processed and which cookies are used.
By using the website, accessible at https://taxi-brusselsairport.be/ (hereinafter referred to as “the Website”), by contacting us via email or phone, or by subscribing to our newsletter, you confirm that you have read this Privacy Policy and expressly agree to its terms, including the processing of your personal data.
Article 1 – General
1.1. When using this website, the entity responsible for processing your personal data is Taxi Brussels Airport.
Article 2 – Personal data
2.1. Personal data that you communicate to us:
Category 1: without registration: your IP address, browsing behavior on our website, search terms used to visit our website, and the referring website through which you accessed our Website.
Category 2: when contacting us by mail, phone, or through the contact form on our website: your name, email, phone number, and any contextual information you choose to share with us at that time.
Category 3: when requesting an offer or making a purchase for a taxi or airport transfer: your bank account number, credit card details, official place of residence, tax details, invoices, etc.
2.2. Taxi Brussels Airport may collect your personal data in different ways:
Through the use of cookies (see below);
When you provide personal data to use the services of the Website (newsletter, contact, etc.);
When we receive personal data about you from third parties such as banks, insurers, public services, data brokers, etc.
2.3. The Website also uses cookies that collect a number of personal data.
Article 3 – Purposes of the processing
3.1. General purposes
Taxi Brussels Airport will only use the personal data collected from you for the following purposes:
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Category 1: Maintenance and improvement of this Website and the inclusion of personal data in anonymous statistics, from which the identity of specific persons or companies cannot be determined, based on the legitimate interests of Taxi Brussels Airport to continuously improve its Website and services.
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Category 2: Responding to messages sent via our contact section, customer relationship management, based on your consent as a legal basis, as well as our legitimate interest for processing.
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Category 3: Conducting a sale, customer relationship management, administration, and tax purposes.
You are not obliged to provide us with your personal data, but you must understand that the provision of certain services becomes impossible if you refuse processing.
3.2. Direct marketing
Personal data will not be used for direct marketing purposes unless you have given explicit consent.
3.3. Transfer to third parties
Taxi Brussels Airport will reasonably attempt to inform you in advance if your personal data will be disclosed to third parties. However, you acknowledge that this is not always technically or commercially feasible in all circumstances.
Taxi Brussels Airport may from time to time share your data with third parties such as banks, accountants, insurance companies, public services, software and hosting providers, payment providers, suppliers, vendors, resellers, intermediaries, etc.
Taxi Brussels Airport will not sell your personal data, nor rent, distribute, or otherwise make it commercially available to third parties, except as described above or with your prior consent.
In the event of a full or partial reorganization or transfer of activities of Taxi Brussels Airport, where it reorganizes, transfers, ceases its activities, or if Taxi Brussels Airport goes bankrupt, this may mean that your data will be transferred to new entities or third parties through which the business activities of Taxi Brussels Airport are wholly or partially carried out.
3.4. Legal requirements
In rare cases, Taxi Brussels Airport may be required to disclose your personal data pursuant to a court order or to comply with other mandatory laws or regulations. Taxi Brussels Airport will reasonably attempt to inform you in advance unless this is subject to legal restrictions.
Article 4 – Duration of the processing
The personal data is stored and processed by us for a period that is necessary depending on the purpose of the processing and in relation to any contractual relationship between Taxi Brussels Airport and you.
Category 1: Data will be stored for the duration of your browsing session and may be stored afterward in anonymized or pseudonymized form.
Category 2: Any personal data related to prospect information or contact following your request for information will be stored for a period of 5 years following our last contact with you.
Category 3: Any personal data related to an actual sale, agreement for using a taxi or airport transfer, will be stored until 5 years after the end of the warranty period or 5 years after our last contact with you if this contact takes place after the end of the warranty period. Any tax details shall be stored for the duration imposed by the relevant tax and administrative laws.
Article 5 – Your rights
5.3. Right to object
You also have the right to object to the processing of your personal data for serious and legitimate reasons.
In addition, you always have the right to object to the use of your personal data for direct marketing purposes; in such a case, you do not need to provide us with a reason for this request.
5.4. Right to data portability
You have the right to obtain your personal data processed by us in a structured, commonly used, and machine-readable format and/or request us to transfer it to another data controller.
5.5. Right to withdraw consent
If the processing of your personal data is based on your prior consent, you have the right to withdraw that consent at any time.
5.6. Exercising your rights
You can exercise your rights by contacting us via email at info@okaydrive.be or by post to Taxi Brussels Airport. Please always include a copy of your identity card to verify that the request is coming from you.
5.7. Automated decision-making and profiling
The processing of your personal data may include profiling and automated decision-making, but always in compliance with the rules set forth in the GDPR.
5.8. Right to file a complaint
You have the right to file a complaint with the Irish Data Protection Authority:
Article 6 – Security and confidentiality
6.1. We have implemented security measures at both technical and organizational levels to prevent the destruction, loss, falsification, modification, unauthorized access, or accidental disclosure of collected personal data to third parties, as well as any other unauthorized processing of the data.
6.2. Under no circumstances can Taxi Brussels Airport be held liable for any direct or indirect damage resulting from the incorrect or unlawful use of personal data by a third party.
6.3. When visiting our website, you must comply with security regulations at all times, such as preventing unauthorized access to your login credentials. You are solely responsible for the use of the website from your computer, IP address, and identification data, as well as for maintaining their confidentiality.
Article 7 – Access by third parties
7.1. In order to process your personal data, we may grant access to your personal data to our employees and appointees (including processors or sub-processors).
7.2. We guarantee a similar level of protection by enforcing contractual obligations against these employees and appointees as required by the GDPR.
Article 8 – Cookies
8.1. What are cookies?
A “cookie” is a small file sent by Taxi Brussels Airport’s server and placed on the hard drive of your computer. The information stored on these cookies can only be read by us and is only accessible during your visit to the Website.
8.2. Why do we use cookies?
Our website uses cookies and similar technologies to distinguish your usage preferences from those of other users. This helps us provide a better user experience when you visit our website and also allows us to optimize our services.
As a result of recent legislative changes, all websites targeting users in the European Union are required to request consent for the use or storage of cookies and similar technologies on computers or mobile devices. This cookie policy provides you with clear and complete information about the cookies we use and their purpose.
8.3. Types of cookies
Although there are different types of cookies categorized by functionality, origin, or storage period, the legislation mainly distinguishes between functional or technically necessary cookies and all other cookies.
8.4. Non-functional cookies
Our website uses non-functional cookies to track visitor behavior and improve user experience. These cookies include:
_ga: A cookie from Google Analytics that tracks website visitors and their behavior. It is stored for 2 years.
_gat: Another Google Analytics cookie that tracks visitor activity on the website. It remains active for 10 minutes.
_gid: A Google Analytics cookie used to analyze visitor interactions with the website. It is stored for 1 day.
For cookies placed by third parties (including Google Analytics), we refer you to their respective privacy statements. Please note that we do not control the content of these statements or the data collected by third-party cookies.
8.5. Your permission
On your first visit to our website, you will be asked to accept our different types of cookies. You can allow or deny cookies on a category-by-category basis. You can change your cookie settings for our website at any time via the hyperlink at the bottom of our website and revoke your consent.
You can refuse the installation of these cookies by selecting “Refuse cookies” in the pop-up window when you first visit the website.
You can also refuse or block cookies by adjusting the settings in your web browser. However, disabling cookies may mean that certain features of the website will no longer be available.
If you have any further questions or comments regarding the processing of your personal data, please contact us by email at info@okaydrive.be, by post at Taxi Brussels Airport (address indicated above), or by using the “Contact Us” section on our website.
